Consumer & Retail

Leverage the opportunities in Saudi Arabia's consumer and retail sector by taking a human-centric approach to cater to the complex yet indulgent market preference.

Saudi Consumer Consulting
Saudi Consumer Consulting

"With the COVID-19 pandemic rolling over a year, Saudi Arabia consumers' behavior changes have not shown signs of returning fully to the pre-pandemic era. Today, consumers continue to be more price-conscious in their shopping habits, preferring purchases of less-expensive essential products and hesitating to indulge in tertiary products.

Today, 42 percent of Saudi Arabian residents are displaying price sensitivity in goods' purchases, evident from the growth of online shopping browsing time and the overall consumers' basket majorly filled with value-for-price products.

In contrast, discretionary categories such as cruises, jewelry, out-of-home entertainment, and footwear still tend to grow negatively, with cruises recording the most significant drop of 41 percent regardless of the reopening economy and tourism destinations.

Thus, the challenge lingers on the trend of delivery businesses, such as restaurant and grocery deliveries. Such business models showed robust growth and traffic due to the pandemic in the past year. Consumers are on the brink of significant changes once more, demanding enterprises to reevaluate their strategies and investments done for digitalization during the pandemic and figure what works best for the operations.

Our expert team at Market Research Saudi Arabia will help clients seize extensive opportunities in the regional market across the different segments, including digitalization, digital marketplace, and wallet and social networking services. We are committed to guiding them in anticipating changes in buyers' needs and winning the market competition."

Our Key Service Offerings

Saudi Market Intelligence

Our team possesses hands-on experiences to help your businesses grow through practical and relevant strategic solutions, eventually catalyzing the process to reach success and presence in Saudi Arabia's consumers and retail market.

Saudi Market Entry

We provide an end-to-end entry strategy based on in-depth industry analysis to help you obtain a solid footing in Saudi Arabia's consumers and retail industry.

Saudi Competitive Intelligence

Identify how you can offer a unique proposition through understanding Saudi Arabia's competitive landscape, ensuring value delivery, and gaining consumer preference in Saudi Arabia's vibrant business climate.

Saudi Customer Intelligence

Explore our human-centric approach uniquely designed to understand how your business can better retain and acquire sticky consumer lifetime value.

Our Success Stories

Transforming a Client into a Lifestyle & Entertainment Company aligned with the Saudi Vision 2030

As part of the Saudi Vision 2030, the Kingdom had seen radical transformations in an effort to promote tourism spend and improve the quality of life of all Saudi citizens and expatriates.


Our Success Stories

Building a ‘Smart’ Distribution Hub​ in Saudi Arabia

Our team conducted a deep dive on the ‘distribution hub’ set up, which included a detailed benchmarking of key competitors, analysis of price levels and distribution structures.



Saudi F&B Industry
Opportunities in Saudi Arabia’s F&B Industry

Saudi Arabia’s F&B growth will only soar higher, and businesses can take advantage of it as early as possible.

Saudi Arabia’s Public Investment Fund
An Overview of Saudi Arabia’s Public Investment Fund

Saudi Arabia’s Public Investment Fund is set to prioritize long-term infrastructure, which benefits construction industry players.

Entertainment Industry in Saudi Arabia
The Rapid Rise of the Entertainment Industry in Saudi Arabia

How is the entertainment industry in Saudi changing, and what opportunities lie in its various segments in the local and regional market?

Saudi Arabia’s Online Grocery Market
Saudi Arabia’s Online Grocery Market

What has COVID-19’s impact been on the e-grocery market in Saudi Arabia?

Discuss your needs with our team CONTACT US